Shipping policy

Free Shipping on All Orders All orders ship free. No minimum required, no codes needed — free shipping is always included.

Processing Time Orders are processed within 1–3 business days of purchase. You'll receive a confirmation email as soon as your order is placed, and a second email with tracking information once your order has shipped.

Estimated Delivery Standard delivery takes 7–15 business days after your order ships. Delivery times may vary depending on your location and carrier availability.

Tracking Your Order Once shipped, you'll receive a tracking number via email. Use it to follow your order directly through the carrier's website.

Lost or Delayed Orders If your order hasn't arrived within 20 business days of your shipping confirmation, contact us at info@dwelle.store and we'll make it right.

Damaged Orders If your item arrives damaged, email us at info@dwelle.store within 7 days of delivery with your order number and a photo of the damage. We'll send a replacement at no charge.

Order Changes & Cancellations Orders can be cancelled or modified within 24 hours of purchase. After that window, the order has been submitted to fulfillment and can no longer be changed.